How to buy a document

*   How to Order an Original Document

*   How to Order a Document Transcription

*   Terms and Conditions

*   Returns / Refund Policy

Order an Original Document

The price shown alongside the photograph is for the original document.

Please contact us by e-mail at familychest@aol.com if you want to make a purchase.

We will reply to your email to confirm that the document is still for sale and we will reserve it for a week while you arrange payment.

We can accept payment by cheque (in sterling) or online using Paypal.  Cheques should be made payable to Brenda Azzaro and sent to FamilyChest at Unit B409, ArrowsBusiness Centre, Barton Road, Bletchley, Bucks MK2 3HW.

If you are not currently a Paypal user it is first necessary to go to www.paypal.co.uk and register (which is free). Once registered it is immediately possible to make a purchase using any of the standard credit cards. Log into your account and click on Send Money from where it is necessary only to enter our email address familychest@aol.com and the amount to be paid.

Order a Document Transcription

We are able to provide a printed transcription of any of our documents.  The cost depends on the size so please email us at familychest@aol.com and we will quote a reasonable price.  For a typical large single page parchment indenture, the cost is £10 – other items pro rata for the work involved

Terms and Conditions

We post documents to UK addresses by first class mail with recorded delivery.  UK postage is included in the price.  For overseas addresses, please contact us first, and we will notify you of the additional postage cost.

All our documents are subject to UK Export Licensing regulations.  The regulations require that any manuscript over 50 years old, and of any value whatever, must have an individual export licence to leave the UK.  This is a straightforward process and we make a £6 administration charge for each document to be exported.  Please allow 2-4 weeks for us to obtain the licence.

We reserve the right to make a transcription of any document and to sell such transcriptions after we have sold the original manuscript.  FamilyChest holds the copyright for such transcriptions and they may not be copied except for the purchaser’s personal use without our permission.

Returns / Refund Policy

We trust you will be entirely happy with your purchase, but should there be a genuine grievance because of a significant error in our description of the document or its contents, then we will refund the full purchase price.  In other cases documents may usually be returned in their original condition for a full refund of the purchase price less a 10% handling charge.